Business Office Manager Mike Hillerby imagines himself the clutch of the drivetrain that is Student Media. He enjoys talking with students, customers on the phone, sleeping in the rain, Sumerian epic poetry, high German opera and the films of Truffaut. If he can’t solve your problem, he’ll make certain you’re entertained while he finds someone who can. Mike believes laughter is more powerful than 10,000 armored horses. Which explains Jerry Lewis’ astonishing victory over the French at Agincourt.